On-demand Webinar: How Strada cut IT response times 42% with a modern workplace service desk

Strada Education’s IT team grew from supporting one organization with 100 employees to four affiliates with over 500 employees in less than a year. When the IT team experienced a 232% bump in requests, they were able to reduce response times by 42% with atSpoke.

Join Rose Layton, Strategic Technology Partner, at Strada to learn how IT can improve response times and increase efficiency, even during company growth, with a modern workplace ticketing system.

Register to learn how:

To gain productivity by eliminating manual ticket management
To replace a legacy ticketing system in less than a month
To gain efficiency by empowering employees to resolve their own issues

When the pandemic hit, 51% of COVID-19 related employee questions hit HR teams, spiking in just one week. How will you prepare for the new normal and future-proof your internal support teams?

Join Jay Srinivasan, CEO and Co-founder of atSpoke, and Mike Hamilton, Head of IT at Databricks to learn:

COVID-19’s impact on employee requests based on live ticketing data
The top KB resources needed for employees to self-resolve
How to use a service desk for convenient and personalized remote support
The efficiency gains in terms of people and time savings with service desk automation

How Strada cut IT response times 42% with a modern workplace service desk

Register today: